Steering by Starlight: Find Your Right Life, No Matter What! by Martha Beck

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In the tradition of her bestseller, Finding Your Own North Star, Oprah Magazine columnist Martha Beck reconnects readers with their best destinies. Described as one of the best-known life coaches in America in media such as Psychology Today, NPR, and USA Today, Martha Beck has demonstrated a rare gift for helping people whose lives have gone off course find their way back to authentic, rewarding lives. Now, in Steering by Starlight: Find Your Right Life, No Matter What!, Martha Beck describes the step-by-step process she uses with her private clients to help them navigate the terrain of their best lives. Bringing together cutting-edge research in psychiatry, neurology, and related fields in an accessible, substantive, original way, Dr. Beck offers powerful new methods for solving the problems that beset ordinary people. Using her trademark wisdom, empathy, and engaging style, she connects readers with fresh, never-before published strategies that have proven most effective and efficient for the hundreds of people she has coached. For readers who have found their North Stars, this book will be an invaluable tool to stay the course and overcome obstacles. For those who still feel adrift, it will provide a way to find true North and follow the path of best destiny. Dr. Beck identifies three stages along the path to recapturing a satisfying life: -the stargazer helps readers understand why it's so easy to lose themselves and offers strategies for sighting their North Star -the mapmaker uses this newly clarified perspective to evaluate one's situation and plot a course for upcoming years -the pathfinder discusses the adventures that may be encountered as one travels along this new life course Whether it's seeking better relationships, more focused career direction, the achievement of specific fitness goals, or a more harmonious lifestyle, Steering by Starlight's colorful anecdotes, case studies, and exercises will point the way. Editorial Reviews Review The best known life coach in America. -Psychology Today Martha Beck has a rare ability to see the world with wisdom and heart. She is a teacher in the truest sense of the word. -Harriet Lerner, author of The Dance of Anger and The Dance of Connection If you want to be like Oprah Winfrey--and who doesn't--we have two words for you: Martha Beck. -Boston Globe About the Author MARTHA BECK, PHD, is a life coach and monthly columnist for O: The Oprah Magazine. She has taught career development at the American Graduate School of International Management and was research assistant to Dr. John Kotter at Harvard Business School. The author of the bestsellers Finding Your Own North Star and the memoir Expecting Adam, and The Four-Day Win, she lives in Phoenix, Arizona. Excerpt. ® Reprinted by permission. All rights reserved. CHAPTER 1 The End The first guy to go in always carries a shotgun, says Kirk Fowler. He's not a big man, for a law enforcer; in fact, he's not much taller than I am. This is a quality I appreciate in a martial arts instructor. Kirk is my sensei, and in the middle of a lesson, he's telling me how he used to serve warrants on suspected drug runners and coyotes, con artists who take would- be immigrants' money, then load them into trucks and abandon them in the desert to die. These are really violent people, Kirk says, and they have an intense fight-or-flight reaction at that first sight of the officers. They're usually doing drugs as well as selling them, and that makes them about as violent and unpredictable as humans get. You're never in more danger than when you're walking into a room to serve a warrant. It's scary as hell. It's hard to imagine Kirk terrified. He's a master of aikido, a martial art that focuses more on inner peace than on physical power. I'm learning aikido because it works like magic. Literally. An aikido master gently touches your head, and suddenly you're on the floor. You try to slug him, and you can barely lift your arm. These effects feel almost supernatural, but given a few minutes, anyone can use them well enough to see that they're real. So it isn't surprising that Kirk's aikido training was very helpful when he worked for the Border Patrol. What is surprising is the way it helped. One day when I was serving a warrant, I decided to try going in with my energy totally calm and relaxed, instead of high adrenaline. The suspects were in a motel room, wired, scared, and well armed. To reach a place where my energy was calm, I had to imagine that all of them were already dead. So I went into that room feeling really quiet and respectful, the way you'd feel going to a funeral. And when I opened the door, no one did anything. The suspects just looked at me as though they'd invited me to a summer picnic. They cooperated with the officers through the whole arrest. Even to me, that was weird. From then on, Kirk concludes, I kept my energy tuned that way whenever we served a warrant. I still had the shotgun. But I never needed it. Over and over, people who should have fought or run simply started cooperating. I know this makes no kind of sense. It sounds like an exaggeration, if not an outright lie. But I don't think it is. I've seen and felt Kirk's energy change the atmosphere in the room without his moving a muscle. In my mind, he says, the fight's already won. You begin where you want it to end. That's most of the battle. Most people will never discover this because it contradicts everything we're taught to expect. We have a linear view of progress: We start at the beginning of a task, and we work our way to the end. This is a useful way to look at things, but it isn't the only way. Especially when you're seeking to fulfill your destiny, the best way to succeed is to begin at the end. A Quick Trip to the Observatory By the time you finish this book, you should be able to identify and dissolve most of the mind clouds that keep you from seeing your own North Star. This is a process you'll continue all your life. It's a very specific and disciplined way of thinking (although it's easy and delicious once you're used to it). It will bring you inner peace and also help you build your outward empire. But it takes a while to make all that happen, and I've never been a fan of deferred gratification. So right now, even if you're a homeless junkie who found this book in a dumpster and is planning to eat it, I want it to give you access to the end of your journey, the fulfillment of your best destiny. Think of the techniques in this chapter as ways you can visit a celestial observatory in your head. The observatory has powerful telescopes that you can use to get a clear look at the stars. For a moment, as you look through those telescopes, your own North Star will shine like a floodlight. You'll feel as though your destiny is a done deal--until something pushes your mind out of the observatory and back into its typical patterns, the well- worn trails ground into your life by repetition and habit, and you go back to feeling as though nothing in your life will ever really work. You may have experienced this after hearing a powerful speaker or watching an uplifting movie. I can do anything! you feel. Nothing can stop me now! Then you get home from the convention hall or the movie theater, and everything goes to hell in a hand basket. Your spouse yells at you, the mail is full of bills, the cat has eaten the steaks you left out to thaw and is now experiencing bouts of diarrhea in parts of your home you didn't even know existed. Abruptly, you lose your connection to your Stargazer self and slam back into your cold, cruel, earthbound daily life. Upcoming chapters will help you learn how to keep this exhausting emotional vacillation from smacking you around. You'll learn to live in your Stargazer self, which exists beyond the reach of what Chinese philosophy calls the 10,000 joys and sorrows of ordinary life. But right now, from the word go, I want you to be able to run back to the observatory and look through the telescope whenever you need reassurance. This can help you stay motivated as you learn the sometimes baffling work of becoming a full-time Stargazer. So, as they never told you in school, last things first. Step 1 on the Path of Your Destiny: Getting Whatever You Want Screenwriters tell us that all movie plots begin with a character who wants something very, very much and is having a lot of trouble getting it. We viewers identify with that character immediately, because that's us up on the big screen. That struggle to get what we want is the story of our lives. Identifying Your Wants Right now, you probably have a mental list of things you want very, very much. You may be working toward these things, buying Lotto tickets in bulk, praying in every living language as well as interpretive dance. In the space below, write down a few of the things you most frequently wish you had: a bigger house, loving friends, more time to meditate, a boyfriend with fewer than 12 pit bulls. List up to five of these things. Some Things I Really Want Thing 1: _________________________________________ Thing 2: _________________________________________ Thing 3: _________________________________________ Thing 4: _________________________________________ Thing 5: _________________________________________ No offense, but if you're like most people, the things you just wrote down probably aren't what you actually want. More likely, each thing is a means to an end. Remember King Midas? When he got his wish--that everything he touched would turn to gold--he found himself surrounded by cold metal objects that used to be his bed, his favorite horse, his wife, and his children. Obviously, this didn't feel nearly as good as he'd expected. The moral: What we think would bring us happiness often won't do the trick. What we're really after when we yearn for something is a feeling state. Look back at the list you just made and imagine that you already have each thing on the list. Try to feel as you'd feel if you had millions of dollars or a perfect lover or a gorgeous body that never gets tired or sick. Pay attention to the feeling state you'd get from this dream come true. In the spaces below, write a word or two that best describes the feeling state you'd get from having each of the things you want. How I'll Feel When I Have What I Really Want When I have Thing 1, the sensation I'll feel is: _________________ When I have Thing 2, the sensation I'll feel is: _________________ When I have Thing 3, the sensation I'll feel is: _________________ When I have Thing 4, the sensation I'll feel is: _________________ When I have Thing 5, the sensation I'll feel is: _________________ I've found that while people's desires seem endlessly varied, the feeling states we all desire are few, simple, and universal. They include peace, security, belonging, comfort, love, joy. We think we'll get these feelings by nabbing anything from an Olympic gold medal to our parents' approval. I hear a lot of statements like these. Popular Lies about Destiny If I could find that special someone, I wouldn't be lonely anymore. When I get that promotion, I'll finally know I'm good enough. If my spouse stopped being critical, I'd be able to relax. What I really need is a job in television. That would be so exciting. I need my mother to say she loves me; then I'll be happy. I'd have plenty of confidence if only the right mentor would show up. Once I'm at my goal weight, I'll feel great about dating. Building my dream business would be easy if I had an MBA. If you can't see that all these statements are false assumptions, you haven't been sitting in my life-coaching chair for the past 10 years. From my vantage point, you'd have seen many, many people who are deeply loved and still lonely, beautiful and still horribly self-conscious, professionally successful and still so terrified of failure that their nocturnal tooth-gnashing could crush diamonds. Here's something you'll need to hold in your mind, at least temporarily, if you want to get a good look at your own North Star: External circumstances do not create feeling states. Feeling states create external circumstances. Here, let me show you. Testing the Causal Direction of Desire and Destiny It's easy to see that in everyday human interactions, most situations come from feeling states rather than feeling states coming from situations. Consider these scenarios. 1. You're an employer looking for someone to hire. Two clients apply. One is desperate and frantic. Please, please, I need this job; you've got to help me, he begs. The other candidate is calm and confident. He asks, How can I help you?Which one would you rather hire? 2. You're shopping for clothes. In one store, a salesperson dogs you, pressuring you to buy more expensive merchandise, now! In the other location, you get a cheerful Hello, and then you're allowed to try on outfits without pressure. Where do you feel more comfortable making a purchase? 3. You meet your friends Pat and Chris for lunch. You haven't seen them for weeks. Pat is relaxed and happy, eager to catch up. Chris, on the other hand, keeps putting in passive-aggressive digs at you, the absentee friend: I wish you'd made it to the concert, but I know you're too busy for insignificant folks like me. With whom do you want to spend more time? Unless you are truly an epic codependent, you probably feel more like cooperating with the people who behave as though their needs are already being met. This is simply how human psychology works: When we push, grab, manipulate, or pursue people, they start to feel as though we're huge mutant versions of the bird-flu virus. For this reason, if no other, you'll experience far more success in all areas of life when you dwell in a sense that your goal has already been achieved. (It's also true that when you reside in a calm future-self, even inanimate objects like money seem to seek you out--but that's a level of magic we'll talk about later on.) Quick Stargazing Exercise for Beginning at the End Try this: Think of someone whose approval you covet. It might be your lover, someone else's lover, your boss, a celebrity who may never even meet you, or (if you happen to be an approval whore like me) every single person you ever meet. Get all those needy feelings front and center. Let them fill your whole mind. Now imagine that you get to spend an hour with the person whose approval you seek. Can you feel the desperation, the grasping, the sick sense that this hour isn't nearly enough? Excellent. Now, begin at the end. Imagine that you already have this person's approval, that they adore you, that nothing on God's green earth could ever diminish their total approval. You are awash in approval. You couldn't possibly in a million years soak it all in. Letting this mental position fill your mind, picture interacting with your hero again. Can you feel the freedom, the ease, the humor that's suddenly available to you? Can you feel yourself start to smile without trying? Can you tell that this version of you is way more likely to get approval than the version who's always desperately seeking it? If so, you have just visited the observatory in your head and focused briefly on the truth as your Stargazer self knows it. If not, try again. Sometime sit takes a while to focus the telescope, but you'll get there with a bit of trial and error. Once you can do this exercise in your head, try it in a public place. My favorite social venues are coffee shops, so that's where I do most of my experiments, but you might choose another location: a bookstore, a shopping center, a rock concert, exercise time in the yard. Just choose a place where there are lots of people milling about. For Trial One, walk into such a place thinking, I need these people to like me! I need them to do what I want! I need their help! Notice how people interact with you. For Trial Two, go into the same place the next day. This time, prep yourself by thinking, These people love me. They think I'm clever, handsome, talented, and gracious. I rock their socks. If you can keep such thoughts in mind, you'll notice that you move differently, talk differently, smile in a different way as a sock-rocker. Do this exercise several times, and you'll start to notice how differently other people act around you. The more desperate you feel, the more they'll move away. The more sure you are of their adoration, the more positive interaction you'll get. If you want extra validation, have a friend precede you into the space you're using for the test and observe the way other people interact with you. I've supervised this experiment with clients who have very low self-esteem, including some juvenile delinquents and ex-convicts. The results are amazing. In a self-critical, fear-based mindset, the clients seem to physically repel people--everyone in the space literally moves away, some slightly, others dramatically. But when my clients manage to hold on to thoughts of being worthy and lovable, others move toward them, usually smiling, appearing to relax as they get closer. No one seems to be doing this deliberately; it's like watching afield of tall grass bend one way, then the other, as the breeze changes. Excerpt. ® Reprinted by permission. All rights reserved. CHAPTER 1 The End The first guy to go in always carries a shotgun, says Kirk Fowler. He's not a big man, for a law enforcer; in fact, he's not much taller than I am. This is a quality I appreciate in a martial arts instructor. Kirk is my sensei, and in the middle of a lesson, he's telling me how he used to serve warrants on suspected drug runners and coyotes, con artists who take would- be immigrants' money, then load them into trucks and abandon them in the desert to die. These are really violent people, Kirk says, and they have an intense fight-or-flight reaction at that first sight of the officers. They're usually doing drugs as well as selling them, and that makes them about as violent and unpredictable as humans get. You're never in more danger than when you're walking into a room to serve a warrant. It's scary as hell. It's hard to imagine Kirk terrified. He's a master of aikido, a martial art that focuses more on inner peace than on physical power. I'm learning aikido because it works like magic. Literally. An aikido master gently touches your head, and suddenly you're on the floor. You try to slug him, and you can barely lift your arm. These effects feel almost supernatural, but given a few minutes, anyone can use them well enough to see that they're real. So it isn't surprising that Kirk's aikido training was very helpful when he worked for the Border Patrol. What is surprising is the way it helped. One day when I was serving a warrant, I decided to try going in with my energy totally calm and relaxed, instead of high adrenaline. The suspects were in a motel room, wired, scared, and well armed. To reach a place where my energy was calm, I had to imagine that all of them were already dead. So I went into that room feeling really quiet and respectful, the way you'd feel going to a funeral. And when I opened the door, no one did anything. The suspects just looked at me as though they'd invited me to a summer picnic. They cooperated with the officers through the whole arrest. Even to me, that was weird. From then on, Kirk concludes, I kept my energy tuned that way whenever we served a warrant. I still had the shotgun. But I never needed it. Over and over, people who should have fought or run simply started cooperating. I know this makes no kind of sense. It sounds like an exaggeration, if not an outright lie. But I don't think it is. I've seen and felt Kirk's energy change the atmosphere in the room without his moving a muscle. In my mind, he says, the fight's already won. You begin where you want it to end. That's most of the battle. Most people will never discover this because it contradicts everything we're taught to expect. We have a linear view of progress: We start at the beginning of a task, and we work our way to the end. This is a useful way to look at things, but it isn't the only way. Especially when you're seeking to fulfill your destiny, the best way to succeed is to begin at the end. A Quick Trip to the Observatory By the time you finish this book, you should be able to identify and dissolve most of the mind clouds that keep you from seeing your own North Star. This is a process you'll continue all your life. It's a very specific and disciplined way of thinking (although it's easy and delicious once you're used to it). It will bring you inner peace and also help you build your outward empire. But it takes a while to make all that happen, and I've never been a fan of deferred gratification. So right now, even if you're a homeless junkie who found this book in a dumpster and is planning to eat it, I want it to give you access to the end of your journey, the fulfillment of your best destiny. Think of the techniques in this chapter as ways you can visit a celestial observatory in your head. The observatory has powerful telescopes that you can use to get a clear look at the stars. For a moment, as you look through those telescopes, your own North Star will shine like a floodlight. You'll feel as though your destiny is a done deal--until something pushes your mind out of the observatory and back into its typical patterns, the well- worn trails ground into your life by repetition and habit, and you go back to feeling as though nothing in your life will ever really work. You may have experienced this after hearing a powerful speaker or watching an uplifting movie. I can do anything! you feel. Nothing can stop me now! Then you get home from the convention hall or the movie theater, and everything goes to hell in a hand basket. Your spouse yells at you, the mail is full of bills, the cat has eaten the steaks you left out to thaw and is now experiencing bouts of diarrhea in parts of your home you didn't even know existed. Abruptly, you lose your connection to your Stargazer self and slam back into your cold, cruel, earthbound daily life. Upcoming chapters will help you learn how to keep this exhausting emotional vacillation from smacking you around. You'll learn to live in your Stargazer self, which exists beyond the reach of what Chinese philosophy calls the 10,000 joys and sorrows of ordinary life. But right now, from the word go, I want you to be able to run back to the observatory and look through the telescope whenever you need reassurance. This can help you stay motivated as you learn the sometimes baffling work of becoming a full-time Stargazer. So, as they never told you in school, last things first. Step 1 on the Path of Your Destiny: Getting Whatever You Want Screenwriters tell us that all movie plots begin with a character who wants something very, very much and is having a lot of trouble getting it. We viewers identify with that character immediately, because that's us up on the big screen. That struggle to get what we want is the story of our lives. Identifying Your Wants Right now, you probably have a mental list of things you want very, very much. You may be working toward these things, buying Lotto tickets in bulk, praying in every living language as well as interpretive dance. In the space below, write down a few of the things you most frequently wish you had: a bigger house, loving friends, more time to meditate, a boyfriend with fewer than 12 pit bulls. List up to five of these things. Some Things I Really Want Thing 1: _________________________________________ Thing 2: _________________________________________ Thing 3: _________________________________________ Thing 4: _________________________________________ Thing 5: _________________________________________ No offense, but if you're like most people, the things you just wrote down probably aren't what you actually want. More likely, each thing is a means to an end. Remember King Midas? When he got his wish--that everything he touched would turn to gold--he found himself surrounded by cold metal objects that used to be his bed, his favorite horse, his wife, and his children. Obviously, this didn't feel nearly as good as he'd expected. The moral: What we think would bring us happiness often won't do the trick. What we're really after when we yearn for something is a feeling state. Look back at the list you just made and imagine that you already have each thing on the list. Try to feel as you'd feel if you had millions of dollars or a perfect lover or a gorgeous body that never gets tired or sick. Pay attention to the feeling state you'd get from this dream come true. In the spaces below, write a word or two that best describes the feeling state you'd get from having each of the things you want. How I'll Feel When I Have What I Really Want When I have Thing 1, the sensation I'll feel is: _________________ When I have Thing 2, the sensation I'll feel is: _________________ When I have Thing 3, the sensation I'll feel is: _________________ When I have Thing 4, the sensation I'll feel is: _________________ When I have Thing 5, the sensation I'll feel is: _________________ I've found that while people's desires seem endlessly varied, the feeling states we all desire are few, simple, and universal. They include peace, security, belonging, comfort, love, joy. We think we'll get these feelings by nabbing anything from an Olympic gold medal to our parents' approval. I hear a lot of statements like these. Popular Lies about Destiny If I could find that special someone, I wouldn't be lonely anymore. When I get that promotion, I'll finally know I'm good enough. If my spouse stopped being critical, I'd be able to relax. What I really need is a job in television. That would be so exciting. I need my mother to say she loves me; then I'll be happy. I'd have plenty of confidence if only the right mentor would show up. Once I'm at my goal weight, I'll feel great about dating. Building my dream business would be easy if I had an MBA. If you can't see that all these statements are false assumptions, you haven't been sitting in my life-coaching chair for the past 10 years. From my vantage point, you'd have seen many, many people who are deeply loved and still lonely, beautiful and still horribly self-conscious, professionally successful and still so terrified of failure that their nocturnal tooth-gnashing could crush diamonds. Here's something you'll need to hold in your mind, at least temporarily, if you want to get a good look at your own North Star: External circumstances do not create feeling states. Feeling states create external circumstances. Here, let me show you. Testing the Causal Direction of Desire and Destiny It's easy to see that in everyday human interactions, most situations come from feeling states rather than feeling states coming from situations. Consider these scenarios. 1. You're an employer looking for someone to hire. Two clients apply. One is desperate and frantic. Please, please, I need this job; you've got to help me, he begs. The other candidate is calm and confident. He asks, How can I help you?Which one would you rather hire? 2. You're shopping for clothes. In one store, a salesperson dogs you, pressuring you to buy more expensive merchandise, now! In the other location, you get a cheerful Hello, and then you're allowed to try on outfits without pressure. Where do you feel more comfortable making a purchase? 3. You meet your friends Pat and Chris for lunch. You haven't seen them for weeks. Pat is relaxed and happy, eager to catch up. Chris, on the other hand, keeps putting in passive-aggressive digs at you, the absentee friend: I wish you'd made it to the concert, but I know you're too busy for insignificant folks like me. With whom do you want to spend more time? Unless you are truly an epic codependent, you probably feel more like cooperating with the people who behave as though their needs are already being met. This is simply how human psychology works: When we push, grab, manipulate, or pursue people, they start to feel as though we're huge mutant versions of the bird-flu virus. For this reason, if no other, you'll experience far more success in all areas of life when you dwell in a sense that your goal has already been achieved. (It's also true that when you reside in a calm future-self, even inanimate objects like money seem to seek you out--but that's a level of magic we'll talk about later on.) Quick Stargazing Exercise for Beginning at the End Try this: Think of someone whose approval you covet. It might be your lover, someone else's lover, your boss, a celebrity who may never even meet you, or (if you happen to be an approval whore like me) every single person you ever meet. Get all those needy feelings front and center. Let them fill your whole mind. Now imagine that you get to spend an hour with the person whose approval you seek. Can you feel the desperation, the grasping, the sick sense that this hour isn't nearly enough? Excellent. Now, begin at the end. Imagine that you already have this person's approval, that they adore you, that nothing on God's green earth could ever diminish their total approval. You are awash in approval. You couldn't possibly in a million years soak it all in. Letting this mental position fill your mind, picture interacting with your hero again. Can you feel the freedom, the ease, the humor that's suddenly available to you? Can you feel yourself start to smile without trying? Can you tell that this version of you is way more likely to get approval than the version who's always desperately seeking it? If so, you have just visited the observatory in your head and focused briefly on the truth as your Stargazer self knows it. If not, try again. Sometime sit takes a while to focus the telescope, but you'll get there with a bit of trial and error. Once you can do this exercise in your head, try it in a public place. My favorite social venues are coffee shops, so that's where I do most of my experiments, but you might choose another location: a bookstore, a shopping center, a rock concert, exercise time in the yard. Just choose a place where there are lots of people milling about. For Trial One, walk into such a place thinking, I need these people to like me! I need them to do what I want! I need their help! Notice how people interact with you. For Trial Two, go into the same place the next day. This time, prep yourself by thinking, These people love me. They think I'm clever, handsome, talented, and gracious. I rock their socks. If you can keep such thoughts in mind, you'll notice that you move differently, talk differently, smile in a different way as a sock-rocker. Do this exercise several times, and you'll start to notice how differently other people act around you. The more desperate you feel, the more they'll move away. The more sure you are of their adoration, the more positive interaction you'll get. If you want extra validation, have a friend precede you into the space you're using for the test and observe the way other people interact with you. I've supervised this experiment with clients who have very low self-esteem, including some juvenile delinquents and ex-convicts. The results are amazing. In a self-critical, fear-based mindset, the clients seem to physically repel people--everyone in the space literally moves away, some slightly, others dramatically. But when my clients manage to hold on to thoughts of being worthy and lovable, others move toward them, usually smiling, appearing to relax as they get closer. No one seems to be doing this deliberately; it's like watching afield of tall grass bend one way, then the other, as the breeze changes.

Publication Details

Title: Steering by Starlight: Find Your Right Life, No Matter What!

Author(s):

  • Martha Beck

Illustrator:

Binding: Hardcover

Published by: Rodale Books: , 2008

Edition:

ISBN: 9781594866135 | 1594866139

256 pages. 6.12in x 1.11in x 9.0in

  • ENG- English
Book Condition: Very Good
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  • New Zealand Standard Rural Shipping - $10.00
  • Free Nationwide Standard Shipping on all Orders $75+

Please allow up to 5 working days for your order to arrive within New Zealand before contacting us about a late delivery. We use NZ Post and the tracking details will be emailed to you as soon as they become available. There may be some courier delays that are out of our control. 

International Delivery

We currently ship to Australia and a range of international locations including: Belgium, Canada, China, Switzerland, Czechia, Germany, Denmark, Spain, Finland, France, United Kingdom, United States, Hong Kong SAR, Thailand,  Philippines, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Netherlands, Norway, Poland, Portugal, Sweden & Singapore. If your country is not listed, we may not be able to ship to you, or may only offer a quoting shipping option, please contact us if you are unsure.

International orders normally arrive within 2-4 weeks of shipping. Please note that these orders need to pass through the customs office in your country before it will be released for final delivery, which can occasionally cause additional delays. Once an order leaves our warehouse, carrier shipping delays may occur due to factors outside our control. We, unfortunately, can’t control how quickly an order arrives once it has left our warehouse. Contacting the carrier is the best way to get more insight into your package’s location and estimated delivery date.

  • Global Standard 1 Book Rate: $37 + $10 for every extra book up to 20kg
  • Australia Standard 1 Book Rate: $14 + $4 for every extra book

Any parcels with a combined weight of over 20kg will not process automatically on the website and you will need to contact us for a quote.

Payment Options

On checkout you can either opt to pay by credit card (Visa, Mastercard or American Express), Google Pay, Apple Pay, Shop Pay & Union Pay. Paypal, Afterpay and Bank Deposit.

Transactions are processed immediately and in most cases your order will be shipped the next working day. We do not deliver weekends sorry.

If you do need to contact us about an order please do so here.

You can also check your order by logging in.

Contact Details

  • Trade Name: Book Express Ltd
  • Phone Number: (+64) 22 852 6879
  • Email: sales@bookexpress.co.nz
  • Address: 35 Nathan Terrace, Shannon, 4821, New Zealand.
  • GST Number: 103320957 - We are registered for GST in New Zealand
  • NZBN: 9429031911290

       

      We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

      To be eligible for a return, your item must be in the same condition that you received it, unworn or unread. 

      To start a return, you can contact us at sales@bookexpress.co.nz. Please note that returns will need to be sent to the following address: 35 Nathan Terrace, Shannon, New Zealand 4821. 

      If your return is for a quality or incorrect item, the cost of return will be on us, and will refund your cost. If it is for a change of mind, the return will be at your cost. 

      You can always contact us for any return question at sales@bookexpress.co.nz.

       

      Damages and issues
      Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

       

      Exceptions / non-returnable items
      Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalised items), and personal care goods (such as beauty products). Although we don't currently sell anything like this. Please get in touch if you have questions or concerns about your specific item. 

      Unfortunately, we cannot accept returns on gift cards.

       

      Exchanges
      The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

       

      European Union 14 day cooling off period
      Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

       

      Refunds
      We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
      If more than 15 business days have passed since we’ve approved your return, please contact us at sales@bookexpress.co.nz.