Waiting by Ha Jin

$10.00 NZD Sold out
GST included. Shipping calculated at checkout.

Winner of the 1999 National Book Award for Fiction! In Waiting, PEN/Hemingway Award-winning author Ha Jin draws on his intimate knowledge of contemporary China to create a novel of unexpected richness and feeling. This is the story of Lin Kong, a man living in two worlds, struggling with the conflicting claims of two utterly different women as he moves through the political minefields of a society designed to regulate his every move and stifle the promptings of his innermost heart. For more than seventeen years, this devoted and ambitious doctor has been in love with an educated, clever, modern woman, Manna Wu. But back in the traditional world of his home village lives the wife his family chose for him when he was young--a humble and touchingly loyal woman, whom he visits in order to ask, again and again, for a divorce. In a culture in which the ancient ties of tradition and family still hold sway and where adultery discovered by the Party can ruin lives forever, Lin's passionate love is stretched ever more taut by the passing years. Every summer, his compliant wife agrees to a divorce but then backs out. This time, Lin promises, will be different. Tracing these lives through their summer of decision and beyond, Ha Jin vividly conjures the texture of daily life in a place where the demands of human longing must contend with the weight of centuries of custom. Waiting charms and startles us with its depiction of a China that remains hidden to Western eyes even as it moves us with its piercing vision of the universal complications of love. Editorial Reviews Amazon.com Review Every summer Lin Kong returned to Goose Village to divorce his wife, Shuyu. Like a fairy tale, Ha Jin's masterful novel of love and politics begins with a formula--and like a fairy tale, Waiting uses its slight, deceptively simple framework to encompass a wide range of truths about the human heart. Lin Kong is a Chinese army doctor trapped in an arranged marriage that embarrasses and repels him. (Shuyu has country ways, a withered face, and most humiliating of all, bound feet.) Nevertheless, he's content with his tidy military life, at least until he falls in love with Manna, a nurse at his hospital. Regulations forbid an army officer to divorce without his wife's consent--until 18 years have passed, that is, after which he is free to marry again. So, year after year Lin asks his wife for his freedom, and year after year he returns from the provincial courthouse: still married, still unable to consummate his relationship with Manna. Nothing feeds love like obstacles placed in its way--right? But Jin's novel answers the question of what might have happened to Romeo and Juliet had their romance been stretched out for several decades. In the initial confusion of his chaste love affair, Lin longs for the peace and quiet of his old rut. Then killing time becomes its own kind of rut, and in the end, he is forced to conclude that he waited eighteen years just for the sake of waiting. There's a political allegory here, of course, but it grows naturally from these characters' hearts. Neither Lin nor Manna is especially ideological, and the tumultuous events occurring around them go mostly unnoticed. They meet during a forced military march, and have their first tender moment during an opera about a naval battle. (While the audience shouts, Down with Japanese Imperialism! the couple holds hands and gazes dreamily into each other's eyes.) When Lin is in Goose Village one summer, a mutual acquaintance rapes Manna; years later, the rapist appears on a TV report titled To Get Rich Is Glorious, after having made thousands in construction. Jin resists hammering ideological ironies like these home, but totalitarianism's effects on Lin are clear: Let me tell you what really happened, the voice said. All those years you waited torpidly, like a sleepwalker, pulled and pushed about by others' opinions, by external pressure, by your illusions, by the official rules you internalized. You were misled by your own frustration and passivity, believing that what you were not allowed to have was what your heart was destined to embrace. Ha Jin himself served in the People's Liberation Army, and in fact left his native country for the U.S. only in 1985. That a non-native speaker can produce English of such translucence and power is truly remarkable--but really, his prose is the least of the miracles here. Improbably, Jin makes an unconsummated 18-year love affair loom as urgent as political terror or war, while history-changing events gain the immediacy of a domestic dilemma. Gracefully phrased, impeccably paced, Waiting is the kind of realist novel you thought was no longer being written. --Mary Park From Publishers Weekly Jin's quiet but absorbing second novel (after In the Pond) captures the poignant dilemma of an ordinary man who misses the best opportunities in his life simply by trying to do his duty--as defined first by his traditional Chinese parents and later by the Communist Party. Reflecting the changes in Chinese communism from the '60s to the '80s, the novel focuses on Lin Kong, a military doctor who agrees, as his mother is dying, to an arranged marriage. His bride, Shuyu, turns out to be a country woman who looks far older than her 26 years and who has, to Lin's great embarrassment, lotus (bound) feet. While Shuyu remains at Lin's family home in Goose Village, nursing first his mother and then his ailing father, and bearing Lin a daughter, Lin lives far away in an army hospital compound, visiting only once a year. Caught in a loveless marriage, Lin is attacted to a nurse, Manna Wu, an attachment forbidden by communist strictures. According to local Party rules, Lin cannot divorce his wife without her permission until they have been separated for 18 years. Although Jin infuses movement and some suspense into Lin's and Manna's sometimes resigned, sometimes impatient waiting--they will not consummate their relationship until Lin is free--it is only in the novel's third section, when Lin finally secures a divorce, that the story gathers real force. Though inaction is a risky subject and the thoughts of a cautious man make for a rather deliberate prose style (the first two sections describe the moments the characters choose not to act), the final chapters are moving and deeply ironic, proving again that this poet and award-winning short story writer can deliver powerful long fiction about a world alien to most Western readers. (Oct.) FYI: Jin served six years in the People's Liberation Army, and came to the U.S. in 1985. Copyright 1999 Reed Business Information, Inc. From Publishers Weekly Jin's quiet but absorbing second novel (after In the Pond) captures the poignant dilemma of an ordinary man who misses the best opportunities in his life simply by trying to do his duty--as defined first by his traditional Chinese parents and later by the Communist Party. Reflecting the changes in Chinese communism from the '60s to the '80s, the novel focuses on Lin Kong, a military doctor who agrees, as his mother is dying, to an arranged marriage. His bride, Shuyu, turns out to be a country woman who looks far older than her 26 years and who has, to Lin's great embarrassment, lotus (bound) feet. While Shuyu remains at Lin's family home in Goose Village, nursing first his mother and then his ailing father, and bearing Lin a daughter, Lin lives far away in an army hospital compound, visiting only once a year. Caught in a loveless marriage, Lin is attacted to a nurse, Manna Wu, an attachment forbidden by communist strictures. According to local Party rules, Lin cannot divorce his wife without her permission until they have been separated for 18 years. Although Jin infuses movement and some suspense into Lin's and Manna's sometimes resigned, sometimes impatient waiting--they will not consummate their relationship until Lin is free--it is only in the novel's third section, when Lin finally secures a divorce, that the story gathers real force. Though inaction is a risky subject and the thoughts of a cautious man make for a rather deliberate prose style (the first two sections describe the moments the characters choose not to act), the final chapters are moving and deeply ironic, proving again that this poet and award-winning short story writer can deliver powerful long fiction about a world alien to most Western readers. (Oct.) FYI: Jin served six years in the People's Liberation Army, and came to the U.S. in 1985. Copyright 1999 Reed Business Information, Inc. From Library Journal The winner of numerous awards for his short fiction and poetry, Emory English professor Ha Jin offers his first full-length novel. It tells the story of Lin Kong, an officer and doctor living in China during the mid-1960s. The novel spans 20 years and takes readers on Kong's life journey. In the beginning, Kong follows the wishes of his parents, entering into a loveless arranged marriage and producing a daughter. Living separately from his family for the duration of his marriage, Kong falls in love with Manna Wu, a nursing student in the hospital where he works. For 18 years they remain friends but not lovers until Kong is able to secure a divorce from his wife. The author, a native of China, cleverly draws from his personal life in a Communist society to create a realistic story. Like fellow Chinese authors Pu Ning and Hong Ying, he illusrates the difficulties that one faces when living in an oppressed society. This touching story about love, honor, duty, and family speaks feelingly to readers on matters of the heart. A nice addition to most larger library fiction and Asian literature collections.AShirley N. Quan, Orange Cty. P.L., Santa Ana, CA Copyright 1999 Reed Business Information, Inc. From Kirkus Reviews A kind of Chinese Dr. Zhivago about a married army doctor who falls in love with a nurse during the Cultural Revolution, by Chinese exile Ha Jin (In the Pond, 1998, etc.). Starred-crossed lovers are the meat of tragedy the world over, and when political upheaval is thrown into the same pot, youre almost guaranteed a pretty substantial stew. The focus of misery here is Lin Kong, a Chinese physician who serves as an officer in the Revolutionary Army. While a medical student in the early 1960s, Lin is pressured into an arranged marriage by his elderly parents, who choose Shuyu, an illiterate village girl whos as plain as she is good-natured and who devotes herself wholeheartedly to providing every possible comfort for Lin and his parents. From the very start, Lins heart is never in the marriage, and after the birth of their only child, Lin and Shuyu sleep apart. The situation is helped somewhat by Lins army career, which keeps him posted at great distances from home and allows him only 12 days furlough a year. Eventually, though, the charade wears thin. Lin has fallen in love with Manna Wu, a nurse assigned to his hospital, and the two wish to marry. But for that a divorce is necessary, and divorce is the one request that Shuyu doesnt want to grant her husband. Even if she did, the Court probably would not complysince divorce is looked upon with deep suspicion by Party functionaries fearful of bourgeois self-indulgence. The only loophole available is a clause in the marriage code that permits divorce without spousal consent after 18 years of separation. So the years tick on, bringing Lin and Manna gradually closer to their happiness. But waiting has its priceand in the end it becomes clear that its been a high one. A deceptively simple tale, written with extraordinary precision and grace. Ha Jin has established himself as one of the great sturdy realists still writing in a postmodern age. -- Copyright ®1999, Kirkus Associates, LP. All rights reserved. Review Compassionate, earthy, robust, and wise, Waiting blends provocative allegory with all-too-human comedy. The result touches and reveals, bringing to life a singular world in its spectacular intricacy. -- Gish Jen, author of Who's Irish? A remarkable love story. Ha Jin's understanding of the human heart and the human condition transcends borders and time. Waiting is an outstanding literary achievement. -- Lisa See, author of On Gold Mountain A deceptively simple tale, written with extraordinary precision and grace. Ha Jin has established himself as one of the great sturdy realists still writing in a postmodern age. -- Kirkus Reviews From the Inside Flap Winner of the 1999 National Book Award for Fiction! In Waiting, PEN/Hemingway Award-winning author Ha Jin draws on his intimate knowledge of contemporary China to create a novel of unexpected richness and feeling. This is the story of Lin Kong, a man living in two worlds, struggling with the conflicting claims of two utterly different women as he moves through the political minefields of a society designed to regulate his every move and stifle the promptings of his innermost heart. For more than seventeen years, this devoted and ambitious doctor has been in love with an educated, clever, modern woman, Manna Wu. But back in the traditional world of his home village lives the wife his family chose for him when he was young--a humble and touchingly loyal woman, whom he visits in order to ask, again and again, for a divorce. In a culture in which the ancient ties of tradition and family still hold sway and where adultery discovered by the Party can ruin lives forever, Lin's passionate love is stretched ever more taut by the passing years. Every summer, his compliant wife agrees to a divorce but then backs out. This time, Lin promises, will be different. Tracing these lives through their summer of decision and beyond, Ha Jin vividly conjures the texture of daily life in a place where the demands of human longing must contend with the weight of centuries of custom. Waiting charms and startles us with its depiction of a China that remains hidden to Western eyes even as it moves us with its piercing vision of the universal complications of love. From the Back Cover Compassionate, earthy, robust, and wise, Waiting blends provocative allegory with all-too-human comedy. The result touches and reveals, bringing to life a singular world in its spectacular intricacy. -- Gish Jen, author of Who's Irish? A remarkable love story. Ha Jin's understanding of the human heart and the human condition transcends borders and time. Waiting is an outstanding literary achievement. -- Lisa See, author of On Gold Mountain A deceptively simple tale, written with extraordinary precision and grace. Ha Jin has established himself as one of the great sturdy realists still writing in a postmodern age. -- Kirkus Reviews About the Author Ha Jin left his native China in 1985 to attend Brandeis University. He is the author of two books of poetry; two collections of stories, Ocean of Words, which won the PEN/Hemingway Award in 1997, and Under the Red Flag, which won the Flannery O'Connor Award for Short Fiction in 1996; and In the Pond, a novel. He lives near Atlanta, where he is a professor of English at Emory University. Excerpt. ® Reprinted by permission. All rights reserved. Lin Kong graduated from the military medical school toward the end of 1963 and came to Muji to work as a doctor. At that time the hospital ran a small nursing school, which offered a sixteen-month program and produced nurses for the army in Manchuria and Inner Mongolia. When Manna Wu enrolled as a student in the fall of 1964, Lin was teaching a course in anatomy. She was an energetic young woman at the time, playing volleyball on the hospital team. Unlike most of her classmates who were recent middle- or high-school graduates, she had already served three years as a telephone operator in a coastal division and was older than most of them. Since over 95 percent of the students in the nursing school were female, many young officers from the units stationed in Muji City would frequent the hospital on weekends. Most of the officers wanted to find a girlfriend or a fiancée among the students, although these young women were still soldiers and were not allowed to have a boyfriend. There was a secret reason for the men's interest in the female students, a reason few of them would articulate but one which they all knew in their hearts, namely that these were good girls. That phrase meant these women were virgins; otherwise they could not have joined the army, since every young woman recruited had to go through a physical exam that eliminated those with a broken hymen. One Sunday afternoon in the summer, Manna was washing clothes alone in the dormitory washroom. In came a bareheaded lieutenant of slender build and medium height, his face marked with a few freckles. His collar was unbuckled and the top buttons on his jacket were undone, displaying his prominent Adam's apple. He stood beside her, lifted his foot up, and placed it into the long terrazzo sink. The tap water splashed on his black plastic sandal and spread like a silvery fan. Done with the left foot, he put in his right. To Manna's amusement, he bathed his feet again and again. His breath stank of alcohol. He turned and gave her a toothy grin, and she smiled back. Gradually they entered into conversation. He said he was the head of a radio station at the headquarters of the Muji Sub-Command and a friend of Instructor Peng. His hands shook a little as he talked. He asked where she came from; she told him her hometown was in Shandong Province, withholding the fact that she had grown up as an orphan without a hometown -- her parents had died in a traffic accident in Tibet when she was three. What's your name? he asked. Manna Wu. I'm Mai Dong, from Shanghai. A lull set in. She felt her face flushing a little, so she returned to washing her clothes. But he seemed eager to go on talking. Glad to meet you, Comrade Manna Wu, he said abruptly and stretched out his hand. She waved to show the soapsuds on her palms. Sorry, she said with a pixieish smile. By the way, how do you like Muji? he asked, rubbing his wet hands on his flanks. It's all right. Really? Even the weather here? Yes. Not too cold in winter? Before she could answer, he went on, Of course, summer's fine. How about -- Why did you bathe your feet eight or nine times? She giggled. Oh, did I? He seemed bewildered, looking down at his feet. Nice sandals, she said. My cousin sent them from Shanghai. By the way, how old are you? He grinned. Surprised by the question, she looked at him for a moment and then turned away, reddening. He smiled rather naturally. I mean, do you have a boyfriend? Again she was taken aback. Before she could decide how to answer, a woman student walked in with a bucket to fetch water, so their conversation had to end. A week later she received a letter from Mai Dong. He apologized profusely for disturbing her in the washroom and for his untidy appearance, which wasn't suitable for an officer. He had asked her so many embarrassing questions, she must have taken him for an idiot. But he had not been himself that day. He begged her to forgive him. She wrote back, saying she had not been offended, instead very much amused. She appreciated his candor and natural manners. Both of them were in their mid-twenties and had never taken a lover. Soon they began to write each other a few times a week. Within two months they started their rendezvous on weekends at movie theaters, parks, and the riverbank. Mai Dong hated Muji, which was a city with a population of about a quarter of a million. He dreaded its severe winters and the north winds that came from Siberia with clouds of snow dust. The smog, which always curtained the sky when the weather was cold, aggravated his chronic sore throat. His work, transcribing and transmitting telegrams, impaired his eyesight. He was unhappy and complained a great deal. Manna tried to comfort him with kind words. By nature he was weak and gentle. Sometimes she felt he was like a small boy who needed the care of an elder sister or a mother. One Saturday afternoon in the fall, they met in Victory Park. Under a weeping willow on the bank of a lake, they sat together watching a group of children on the other shore flying a large kite, which was a paper centipede crawling up and down in the air. To their right, about a hundred feet away, a donkey was tethered to a tree, now and then whisking its tail. Its master was lying on the grass and taking a nap, a green cap over his face so that flies might not bother him. Maple seeds floated down, revolving in the breeze. Furtively Mai Dong stretched out his hand, held Manna's shoulder, and pulled her closer so as to kiss her lips. What are you doing? she cried, leaping to her feet. Her abrupt movement scared away the mallards and geese in the water. She didn't understand his intention and thought he had attempted something indecent, like a hoodlum. She didn't remember ever being kissed by anyone. He looked puzzled, then muttered, I didn't mean to make you angry like this. Don't ever do that again. All right, I won't. He turned away from her and looked piqued, spitting on the grass. From then on, though she didn't reproach him again, she resisted his advances resolutely, her sense of virtue and honor preventing her from succumbing to his desire. Her resistance kindled his passion. Soon he told her that he couldn't help thinking of her all the time, as though she had become his shadow. Sometimes at night, he would walk alone in the compound of the Sub-Command headquarters for hours, with his 1951 pistol stuck in his belt. Heaven knew how he missed her and how many nights he remained awake tossing and turning while thinking about her. Out of desperation, he proposed to her two months before her graduation. He wanted to marry her without delay. She thought he must have lost his mind, though by now she also couldn't help thinking of him for an hour or two every night. Her head ached in the morning, her grades were suffering, and she was often angry with herself. She would lose her temper with others for no apparent reason. When nobody was around, tears often came to her eyes. For all their love, an immediate marriage would be impracticable, out of the question. She was uncertain where she would be sent when she graduated, probably to a remote army unit, which could be anywhere in Manchuria or Inner Mongolia. Besides, a marriage at this moment would suggest that she was having a love affair; this would invite punishment, the lightest of which the school would administer was to keep the couple as separate as possible. In recent years the leaders had assigned some lovers to different places deliberately. She revealed Mai Dong's proposal to nobody except her teacher Lin Kong, who was known as a good-hearted married man and was regarded by many students as a kind of elder brother. In such a situation she needed an objective opinion. Lin agreed that a marriage at this moment was unwise, and that they had better wait a while until her graduation and then decide what to do. He promised he would let nobody know of the relationship. In addition, he said he would try to help her in the job assignment if he was involved in making the decision. She reasoned Mai Dong out of the idea of an immediate marriage and assured him that she would become his wife sooner or later. As graduation approached, they both grew restless, hoping she would remain in Muji City. He was depressed, and his despondency made her love him more. At the graduation she was assigned to stay in the hospital and work in its Medical Department as a nurse -- a junior officer of the twenty-fourth rank. The good news, however, didn't please Mai Dong and Manna for long, because a week later he was informed that his radio station was going to be transferred to a newly formed regiment in Fuyuan County, almost eighty miles northeast of Muji and very close to the Russian border. Don't panic, she told him. Work and study hard on the front. I'll wait for you. Though also heartbroken, she felt he was a rather pathetic man. She wished he were stronger, a man she could rely on in times of adversity, because life always had unexpected misfortunes. When will we get married? he asked. Soon, I promise. Despite saying that, she was unsure whether he would be able to come back to Muji. She preferred to wait a while. The nearer the time for departure drew, the more embittered Mai Dong became. A few times he mentioned he would rather be demobilized and return to Shanghai, but she dissuaded him from considering that. A discharge might send him to a place far away, such as an oil field or a construction corps building railroads in the interior of China. It was better for them to stay as close as possible. When she saw him off at the front entrance of ...

Publication Details

Title: Waiting

Author(s):

  • Ha Jin

Illustrator:

Binding: Hardcover

Published by: Pantheon: , 1999

Edition:

ISBN: 9780375406539 | 0375406530

320 pages. 5.69in x 0.99in x 8.5in

  • ENG- English
Book Condition: Very Good
873k
Afterpay
American Express
Apple Pay
Google Pay
Mastercard
PayPal
Shop Pay
Union Pay
Visa

Product information

What does the Book Condition Very Good mean? Good? Fair?
See our descriptions of book descriptions here: book's conditions.
What does ffep stand for?
Front-facing endpaper - the first page of a book inside the cover. This page is typically blank. Often people will write their name on this page at the top, or a gift message - which is why you will see ‘owner’s name on ffep’ in some of our book descriptions.
What does dj stand for?
Dust Jacket - the outer paper wrapping on a hardback book. If we mention a book is ’No dj’ this means it should have a dust jacket but it is missing.
What is foxing?
Foxing is an age-related process of deterioration that causes spots and browning on old books. The causes of foxing are not well understood, but high humidity may contribute to to foxing. 
Foxing - Wikipedia
What is tanning?
Age tanning, or browning, occurs over time on the pages of books. This process can show up on just the edges of pages, when this occurs it is sometimes referred to as "edge tanning." This kind of deterioration is commonly seen in books printed before the advent of acid-free paper in the 1980s.
r/BookCollecting - Is this mold or normal aging for a well used book?
 
Where do you get your books from?
We buy books from the public and also take donations. We travel regularly around the Wellington/Manawatu region, and will go further afield to collect larger quantities in our big van. We also like to go to book fairs and other charity events and buy books that catch our eye.
Are your photos of the actual books being sold?
It depends - we have sometimes used stock images for very common books but are in the process of photographing our entire inventory. This will take awhile to finish! If we have 10 copies of the Da Vinci code all in Very Good condition, we will just photograph one and use that to represent all 10 in stock. However if the next copy of worn and only in Fair condition, we will photograph that separately and create a new listing for it.
What is the most expensive book you have sold?
To date it was a first edition first printing copy of JRR Tolkien’s The Two Towers. It was in very poor condition but still was worth over NZ$1000.
What is your favourite book to sell?
I love seeing anything written by Stephen King - they just do not stay in our inventory for very long before someone spots it and buys it. And Alison Holst’s book on muffins will not stay in inventory very long either - too cheap at $7 maybe?
Why do you also sell mailing supplies?
We had a lot of trouble sourcing the right sort of bubble mailer to send our books out in, and eventually found a supplier of high quality mailers in China to import them from. We figured other sellers of small items in New Zealand might like to also use them.
Are you open to the public?
Unfortunately our books are all stored in a large warehouse in boxes so they are not easily browsable. The SKU number for a book tells us where to find it in the warehouse, but there is absolutely no order to where things are stored! We do allow pickups so if you find what you like online you can order it and drop in to pick up p, saving on shipping.

 

New Zealand Delivery

Shipping Options

Shipping options are shown at checkout and will vary depending on the delivery address and weight of the books.

We endeavour to ship the following day after your order is made and to have pick up orders available the same day. We ship Monday-Friday. Any orders made on a Friday afternoon will be sent the following Monday. We are unable to deliver on Saturday and Sunday.

Pick Up is Available in NZ:

Warehouse Pick Up Hours

  • Monday - Friday: 9am-5pm
  • 35 Nathan Terrace, Shannon NZ

Please make sure we have confirmed your order is ready for pickup and bring your confirmation email with you.

Rates

  • New Zealand Standard Shipping - $6.00
  • New Zealand Standard Rural Shipping - $10.00
  • Free Nationwide Standard Shipping on all Orders $75+

Please allow up to 5 working days for your order to arrive within New Zealand before contacting us about a late delivery. We use NZ Post and the tracking details will be emailed to you as soon as they become available. There may be some courier delays that are out of our control. 

International Delivery

We currently ship to Australia and a range of international locations including: Belgium, Canada, China, Switzerland, Czechia, Germany, Denmark, Spain, Finland, France, United Kingdom, United States, Hong Kong SAR, Thailand,  Philippines, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Netherlands, Norway, Poland, Portugal, Sweden & Singapore. If your country is not listed, we may not be able to ship to you, or may only offer a quoting shipping option, please contact us if you are unsure.

International orders normally arrive within 2-4 weeks of shipping. Please note that these orders need to pass through the customs office in your country before it will be released for final delivery, which can occasionally cause additional delays. Once an order leaves our warehouse, carrier shipping delays may occur due to factors outside our control. We, unfortunately, can’t control how quickly an order arrives once it has left our warehouse. Contacting the carrier is the best way to get more insight into your package’s location and estimated delivery date.

  • Global Standard 1 Book Rate: $37 + $10 for every extra book up to 20kg
  • Australia Standard 1 Book Rate: $14 + $4 for every extra book

Any parcels with a combined weight of over 20kg will not process automatically on the website and you will need to contact us for a quote.

Payment Options

On checkout you can either opt to pay by credit card (Visa, Mastercard or American Express), Google Pay, Apple Pay, Shop Pay & Union Pay. Paypal, Afterpay and Bank Deposit.

Transactions are processed immediately and in most cases your order will be shipped the next working day. We do not deliver weekends sorry.

If you do need to contact us about an order please do so here.

You can also check your order by logging in.

Contact Details

  • Trade Name: Book Express Ltd
  • Phone Number: (+64) 22 852 6879
  • Email: sales@bookexpress.co.nz
  • Address: 35 Nathan Terrace, Shannon, 4821, New Zealand.
  • GST Number: 103320957 - We are registered for GST in New Zealand
  • NZBN: 9429031911290

       

      We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

      To be eligible for a return, your item must be in the same condition that you received it, unworn or unread. 

      To start a return, you can contact us at sales@bookexpress.co.nz. Please note that returns will need to be sent to the following address: 35 Nathan Terrace, Shannon, New Zealand 4821. 

      If your return is for a quality or incorrect item, the cost of return will be on us, and will refund your cost. If it is for a change of mind, the return will be at your cost. 

      You can always contact us for any return question at sales@bookexpress.co.nz.

       

      Damages and issues
      Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

       

      Exceptions / non-returnable items
      Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalised items), and personal care goods (such as beauty products). Although we don't currently sell anything like this. Please get in touch if you have questions or concerns about your specific item. 

      Unfortunately, we cannot accept returns on gift cards.

       

      Exchanges
      The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

       

      European Union 14 day cooling off period
      Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

       

      Refunds
      We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
      If more than 15 business days have passed since we’ve approved your return, please contact us at sales@bookexpress.co.nz.